|September 15, 2013|
Port Jervis, NY
I went to this dealer with my family searching for a Volkswagen Beetle. We found one online at this dealership and took a ride out to see it but when we arrived, Steve came out to tell us this car had sold only hours earlier. I had fallen in love with this Beetle and I was very upset that it had sold so Steve looked it up and it turned out that the car was still available because a down payment was never set. Steve gave us the keys for a drive and we loved it. Afterwards, we sat down with Steve and set a price without any issues. He gave us the carfax and made the entire experience simple. After all the papers were signed and payment paid, he shook my hand, handed me the keys and congratulated me on my first car. I was ecstatic to drive my car home and I'm glad Steve double checked on the "sold" situation.